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Water outages announced for Savannah Utility Department customers in outlying areas

As another round of pipe-breaking frigid temperatures moves in, Savannah Utility Department water customers outside the city limits should immediately prepare for a complete interruption of service.
Friday morning, SUD announced that “due to continued leaks and capacity loss in our water system, we are activating the City of Savannah’s Emergency Response Plan in an attempt to isolate immediate leakage and maintain service to our critical customers (Hospital, Nursing Homes, Jail, etc.)”
The department said that as a result, service will be interrupted to locations not served by the Jackson Street tank. Customers in affected areas should turn off the power to their water heaters until service is restored to prevent damage to heating elements.
SUD is continuing to urge customers to report any active leaks on their property, or  any water main leaks. Include the service address and call 731-925-4216 or send an email to

“We are working tirelessly to get the system back up and running, and appreciate your patience during this extreme weather event,” the department said.
Other area water departments, including Adamsville, Saltillo and First Utility District, are also experiencing serious service  issues due to water line breaks.

1 Comment

  1. Kaitlyn on January 20, 2024 at 9:35 am

    I would like to say, I am in a family with 4 pets who have nothing to drink and 3 humans who don’t have enough money, we can’t afford other drinks, we’ve been making tea from tea bags. We can’t drink or cook anything and it is killing our animals. What happens if our pipes freeze? Turning off our water shouldnt be an option. Limiting the water could be, but taking it away? Wrong. There are two kids in this household who have SCHOOL, can’t go without showers, messed up.

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