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THDA taking applications for COVID-19 rent relief

The Tennessee Housing Development Agency has opened an online portal allowing renters and landlords to apply for up to 12 months of cumulative rent and utility payments through its new COVID-19 Rent Relief Program.
The COVID-19 Rent Relief Program was developed to support renters struggling to pay rent, utilities or other home energy costs due to loss of income resulting from the coronavirus pandemic.
“The pandemic has had a tremendous impact on the livelihoods of countless Tennesseans,” THDA Executive Director Ralph M. Perrey said. “This program is designed to help people stay in their homes by covering eligible rent and/or utility costs they are unable to pay due to the challenges presented by COVID-19.”
THDA is administering this program in 91 of Tennessee’s 95 counties. Renters in those counties who have experienced economic hardship as a result of the COVID-19 pandemic and earn less than 80 percent of the area median income may be eligible for this assistance.
In Hardin, McNairy and Wayne counties, a four-person household making less than $43,850 annually could qualify for this funding, information on the application website shows.
To start the application process, a landlord or tenant should access the online portal at or call the COVID-19 Rent Relief Call Center at 844-500-1112.
Both landlords and tenants are required to provide verification and documentation as proof of eligibility. Once approved, payments will be made directly to the landlord or utility company on behalf of the tenant. Applicants can monitor the status of their application and payment through the online portal.
THDA said it received $384 million in direct funding from the U.S. Treasury to administer the emergency rent relief program which launched services on March 1.


  1. cynthia l hall on March 4, 2021 at 9:02 am

    i am trying to get help with my rent. i am raising 2 of my grandchildren. i am curently out of work. please help

    • Editor on March 4, 2021 at 9:12 am

      Cynthia, the link to apply for the rent assistance program is in red type in the story. Just click it and follow the directions.

    • Cindy Locke on April 5, 2021 at 4:26 pm

      I need rental assurance please, threatened with eviction. I have many health.issues

  2. Angie.b Henly on March 4, 2021 at 12:27 pm

    I need help paying my rent please!

    • Editor on March 4, 2021 at 2:17 pm

      Angie, the link to apply for the rent assistance program is in red type in the story. Just click it and follow the directions.

      • Floyd Hale on April 29, 2021 at 10:25 am

        How can I check to see if my tenant has submitted an application

  3. Schrease Gentry on April 23, 2021 at 9:11 am

    After submitting an app how long will it take to get help

  4. Tonya Graham on April 25, 2021 at 3:08 am

    It takes forever. They do not give you all the information you need in order to recieve smooth process. You have to keep calling everyday and hear something new. I put my application in on March 1 and it is april 25 and no assistance has been given. My landlord even applied and still no assistance has been made. Absolutely saddening.

    • Floyd Hale on April 29, 2021 at 10:29 am

      How can I check to see if my tenant has submitted an application

  5. tony cerruti on May 1, 2021 at 8:50 am

    I’m a landlord with one renter. We filed for assistance back on March 2nd, we provided all the documents when filing. A month later we were requested to provide 4 documents we already had provided. After 2 phone conversations they grasped when I was telling them…that they already have the documents they are once again asking for. I communicated with the call center 2 times since and they had no answers for the delay other than it takes time. It’s now the 1st of May and my renter is past due another 2 months.

  6. Amanda smith on May 4, 2021 at 12:23 pm

    What if I put in on April 4 for help with rent it’s me and my two kids and I’m on unemployment. My landlord is not helping and going in doing the application like I did can y’all contact for me I have all his information plus documents.

  7. Danny Pickett on May 10, 2021 at 3:18 pm

    I am self-employed handyman trying to work semi-retired but since 2008 it’s been a nightmare this pandemic and the Fallout from it is killing me I need help! I’m 59 years old and I thank God I’m still doing what I’m doing but I can’t pay my bills I just had a heart attack I’m in dire straits and I’m not one to ask for help but I truly need it please help me

  8. PameLia Ferguson on June 22, 2021 at 11:16 am

    Hello. I applied for this assistance, having submitted all necessary documents (one month ago). Since then, my application is showing “Pending landlord information”, again, of which has been submitted. I have tried calling SEVERAL times a day for the past two weeks, only to experience LONG wait times (30 or more minutes), and opted to have my call returned. At this point, nothing has transpired. I understand the process may be hectic, as well as the calls, however, it doesn’t make it easier or less stressful to be waiting on a phone call.

    Suggestion (s)?

    Thank you.

    • Martha on May 10, 2022 at 10:36 am

      Did you ever get approval? If so, how long did it take??

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